Job Description
The Housekeeping Manager will be responsible for overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. The ideal candidate will have 5 to 7 years of experience in the hospitality industry, excellent leadership skills, and a keen eye for detail.
Required Knowledge, Skills, and Abilities
- Manage and supervise the daily operations of the housekeeping department.
- Develop and implement cleaning schedules and protocols to maintain high standards of cleanliness and hygiene.
- Train, motivate, and manage housekeeping staff to ensure efficiency and adherence to company policies.
- Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness and maintenance standards.
- Address and resolve guest complaints and requests promptly and effectively.
- Monitor inventory levels of cleaning supplies and linens; place orders as needed.
- Ensure compliance with health and safety regulations.
- Collaborate with other departments to ensure seamless guest service.
- Prepare and manage the housekeeping budget, controlling expenses and optimizing resources.
- Maintain accurate records of housekeeping activities and inventory.